Julie Gianotis

CV Summary

Dedicated and customer service focused with experience in both corporate and non-profit environments.

Highlights

Problem solving skills

Self directed

Attention to detail

Team player

Dispute resolution

Creativity

Relevant employment experience

Business owner, Julie G Photography

December 2006 to present

Portfolio - www.juliegphotography.com.au

Providing high quality customer service

Producing commercial and family photography to deadlines

Digital layout, professional retouching and website updates

Basic accounting, quotations and correspondence

Writing newsletter articles and blog posts

Camera and photography instruction

Freelance Photographer, Silver Rose Photography

August 2006 to present

Photographing graduates and their families at universities

Adhering to strict technical specifications whilst meeting KPIs

Working effectively within a team environment

Set up of camera/studio lighting and solving technical issues

Providing high quality customer service to clients from various backgrounds

Quickly building rapport with clients and exceeding expectations

Communications Officer - Central Sydney GP Network (now Medicare Local)

August 2004 to January 2006

Designed and published monthly newsletter distributed to over 1,200 GPs

Liaised with GPs and health related organisations

Developed and updated website with important medical information

Held focus groups with GPs to improve service to stakeholders

Designed and published promotional products and Annual Report

Wedding Photographer, CandidPro Photography

December 2005 to December 2007

Consulted with clients to arrange high value weddings

Developed rapport with clients at wedding planning meetings

Worked closely with service providers and guests to plan detailed schedules

Interacted with many nationalities, adhering to cultural sensitivities

Provided leadership and communication when interacting with guests

Maintained a cheerful attitude during very long days in challenging circumstances

Problem solved technical issues whilst portraying a professional image

Other employment experience

Customer Service - International Convention Centre (ICC) Sydney

February 2018 to present

Providing exceptional customer service to clients from diverse industries within an international event and exhibition environment

Servicing private lounges for VIP functions

Maintaining crowd control through effective communication

Using active listening skills to assist patrons and resolve conflict/disputes

Working within a constantly changing environment

Education

• Completed courses in Camera Craft I, 2 & 3, Studio Lighting and Portraiture (2006), The Australian Centre for Photography, Paddington

• Graduate Certificate in Network Publishing - Web Design & IT (2004), Charles Sturt University

• Certificate in Graphic Design (1999), Chase College of Graphic Design, Surry Hills

• Diploma of Professional Counselling (1999), Australian Institute of Professional Counsellors

Interests

Painting, art, photography and psychology

Referees

Donna Green, Manager Silver Rose Photography Ph: 0421 355 527

Mr Phil Drake, Manager Silver Rose Photography Ph: 0415 915 125